The service we received from 1st is excellent. When we had issues they were dealt with professionally and quickly. We have been supported by the agency throughout which has made it easy for us to manage internally and find resolutions quickly. The CV layout they use is clear and concise, easy to read and evaluate the profile quickly. We have had many interviews and placements through 1st Recruitment and can go to them for confidential recruitment support, advice on the markets and general feedback.
I think it's fair to say that 1st is a good partner. Any request I have made has been accommodated, particularly the screening piece and the PES Team’s careful management of this has been fantastic. You already know how pleased I am with our contact, she has a lovely, personable manner and the way she turned round my two recent temps (In less than 3 hours) was amazing. We have many snatched conversations, but she is not phased at all and takes it in her stride, she's an excellent recruitment consultant, I deal with a lot and she is definitely the best.
Your temp desk is lovely to deal with, really quick, efficient and helpful. We quite often need to make changes to or take on temps at quite short notice and the team turn these around really quickly which is very much appreciated!
Most definitely, for me 1st Recruitment is my first port of call, you are all professional, give us CV’s that are completely relevant and a high percentage of the vacancies are given to the candidates that your office put forward. Your staff are a dream to work with, very personable and professional, you are all a pleasure to deal with. A big thank you for being there and help make my life so much easier.
We do enjoy working with you guys and always find you all helpful and extremely friendly. Your CVs are good and clear which makes them easy to read. Whenever we email you we always hear back straight away and you all provide feedback following on from candidates’ interviews. We see you as one of our main partners when it comes to recruitment and you are always on our list when we have to reach out for any additional help or have a confidential query. All in all a pleasure to work with!
You provide a good service to us and to further summarise:
- The customer service you provide is of a high standard and that you are polite on the phone
- We don’t feel that we are pressurised or that you are trying to make a quick commission from us, which we feel is important
- Your team have integrity and honesty when discussing candidates and we feel that we can trust you to manage our vacancies with respect and privacy
- We feel that you add value to the process which is important
- The candidates that you provide us are of good quality and meet our needs.
- You understand us as a business, you know what we are talking about and work hard to align CV’s to our roles
On a personal level - The 1st recruitment team are super friendly, know the market well and are a pleasure to work with.
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The 1st Recruitment Group team are specialists within the offshore market and pride themselves on their industry knowledge and networks.